Client Relations Manager

Etica Group is growing our client relations reach.  The selected individual must be an ambitious, collaborative, persistent, self-starter willing to build new relationships throughout the State of Indiana.  Existing industry relationships a plus (city, county, state) but not required.


Identify potential clients and find new business opportunities by prospecting new customers and developing relationships

Be first point of contact with new clientele key decision makers.  Research and follow up to build relationships.

Securing business opportunities to support new revenue growth

Ability to persuade by instructing, convincing, or influencing through professional guidance using logic and example

Attend industry functions, meetings, association events, conferences, tradeshows, etc. Will require overnight travel from time to time.

Work with internal multifunctional team (operations, department managers (multiple service lines), marketing, etc.)

Pipeline reporting to senior staff, developing prospective customer profiles and documenting all activity within CRM and/or other area(s)

Communicate weekly on sales activities, progress on goals, and status of prospective customers

Meet or exceed sales/revenue goals

Ability and willingness to travel more than 75% of the time (local to central Indiana 50%, outside central Indiana 50%)

Evening and weekend hours when required

Must have valid driver’s license and dependable vehicle

Skills & Qualifications

Must be willing to reach out to potential new clients

Must be an excellent communicator, face to face, over the phone and written

Complete understanding of all aspects of added value business development

Ability to publicly speak to small groups

Exceptional organizational, time-management, and planning skills with strong attention to detail

Proven track record of meeting and/or exceeding goals

Willingness to learn our specific service offerings

Proficient with the Microsoft Office Suite IE: Word, Excel, and CRM Software.

Deltek Vantagepoint knowledge | a plus

Compensation and Benefits

Compensation in accordance with experience and ability

Excellent benefit package including 401(k), paid time off, health, disability, and life insurances.

Equal Opportunity Employer